Check Your Order Status
Want to see the status of your order? Here’s how:
- Sign in to your account – Click the profile icon in the top-right corner of our site and log in with the email you used to place your order.
- Go to "Orders" – Once you’re signed in, click on "Orders" in your account navigation.
- View your order details – You’ll see a list of all your past and current orders, along with their status, tracking info, and more.
Having trouble logging in or don’t see your order? No problem— Contact us here or email us at mlsstateparksorders@prideindustries.com, and we’ll be happy to help!
Satisfaction Guarantee
Our goal is for you to be completely satisfied with your purchase. If for any reason you are unhappy with any of your items, we will replace it with another item, offer a gift certificate or refund your credit card the full purchase price, within 30 days of purchase.
Our Customer Care representatives will be happy to answer any questions you may have. Please feel free to contact us via email at: mlsstateparksorders@prideindustries.com or by calling 800.777.0369.
Please note: Annual Day pass sales are final. Lost or stolen passes cannot be replaced and no refunds can be issued.
Order Security
We have taken every precaution to make your transaction secure. Our order processing system employs Secure Socket Layer (SSL) encryption and customer information is not shared with third parties.