Customer Care
Our Customer Care representative will be happy to answer any questions you may have.
Please feel free to contact us via email at:
info@store.parks.ca.gov
DISABLED DISCOUNT PASS,DISTINGUISHED VETERAN PASS, GOLDEN BEAR PASS, and LIMITED USE GOLDEN BEAR PASS
ATTENTION - EFFECTIVE JANUARY 17, 2012
THE PARK PASS SALES OFFICE LOCATED IN WEST SACRAMENTO HAS MOVED
The Pass Sales Office in West Sacramento has relocated to the State Resources Building in downtown Sacramento:
1416 9th Street, Room 144
Sacramento, California 95814
New Office Hours: Monday through Friday - 9:00am to 4:00pm
Visitors must present photo identification at security desk upon entrance to the building. Metered street and hourly garage parking available with light rail and bus service nearby.
For additional information and/or directions to our new location please contact the Park Pass Sales Office at 800.777.0369 ext. 2 or 916.653.8280. Click here for a location map.
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ORDER STATUS and QUESTIONS
For Information Regarding GOLDEN POPPY VEHICLE DAY USE ANNUAL PASS, VEHICLE DAY USE ANNUAL PASS, BOAT DAY USE ANNUAL PASS, OVERSIZED VEHICLE DAY USE PASS Sticker, and OHV VEHICLE DAY USE ANNUAL PASS or Store Products and/or Status of your order please call (866) 417-2757
Wholesale inquires Toll Free (866) 563-5300, Fax (866) 560-6800
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Satisfaction Guarantee
Our goal is for you to be completely satisfied with your purchase. If for any reason you are unhappy with any of your items, we will replace it with another item, offer a gift certificate or refund your credit card the full purchase price, within 30 days of purchase,
Order Security
We have taken every precaution to make your transaction secure.
Our order processing system employs Secure Socket Layer (SSL) encryption and customer information is not shared with third parties.
